Basic concepts

Website visitor – a person, who had visited website with the domain lvivmediaforum.com without the purpose of placing an Order.

User – an individual, a visitor to the Site, who accepts the terms of the agreement and who wants to place an Order on lvivmediaforum.com.

Customer – an user who placed an Order on lvivmediaforum.com to purchase the item for personal use.

Seller –  an individual entrepreneur , the owner of the goods presented in the online store.

Online Store – an Internet site with the domain lvivmediaforum.com, that presents the Products offered by the Seller for the purchase, as well as the terms of payment and delivery of the Goods to the Customers.

Websitelvivmediaforum.com

Product – tickets and other goods for sale on the Seller’s Site.

Order – duly executed Customer request for purchase and delivery specified by the Customer address of the Products selected on the Site.

General provisions

1.1. The Seller sells the Products through an online store at lvivmediaforum.com

1.2. By ordering the Goods through the Online Store, the User agrees to the conditions of sale of the Goods set out below (hereinafter – the Terms of sale of the goods). In case of disagreement, the User is obliged to immediately stop using the service and leave the site lvivmediaforum.com.

1.3. These Terms of sale of goods, as well as information about the goods presented on the Site, are a public offer in accordance with Art. 633 of the Civil Code of Ukraine.

1.4. These Terms are subject to change by the Seller unilaterally without notice to the User / Customer. Unless otherwise stated, the new revision of the Terms will enter into force upon its publication on the Site.

1.5. The Agreement (hereinafter referred to as “the Agreement”) shall enter into force on the day when the Customer sends electronic confirmation of acceptance of the Order upon the Customer’s ordering without or with authorization on the Site, as well as from the moment the Seller sends a confirmation sms message with the requisites for payment.

1.5.1. The contract of retail sale of the Goods shall be considered concluded from the moment when the Seller issues to the Customer a cash or merchandise check or other document confirming payment for the goods.

1.5.2. By notifying the Seller of his e-mail and telephone number, the Website Visitor / User / Customer agrees for using of these means of communication by the Seller, as well as the outside parties, involved in the fulfillment of obligations to the Site Visitors / Users / Customers, with the purpose of mailing advertising and informational nature containing information about discounts, future and current promotions and other measures of the Seller, the transfer of the order for delivery, as well as other information directly related to the fulfillment of the obligation n Customer within the framework of the Public Offer. By executing the Order, the User / Customer agrees that the Seller may commission the Contract to a third party, while remaining responsible for its execution.

1.6. All rights and obligations under the Agreement concluded with the User arise directly from the Seller.

Subject of the Agreement

2.1. The subject of the Agreement is providing the User with the opportunity of buying for personal, family, home and other non-business related needs the Products, presented in the online store directory at lvivmediaforum.com.

2.2. This Agreement applies to all types of Goods and Services, provided on the Website, as long as such descriptions are described in the Online Store Catalog.

The goods and the order of purchase

3.1. The Seller shall ensure that the Goods, presented on the Site, are in stock. Photos, accompanying goods, are simple illustrations to them and may differ from the actual appearance of the Goods. Product descriptions / specifications do not claim to be comprehensive, and may contain typographical errors. To clarify information on the Product, the Customer should contact Customer Service.

3.2. In the absence of the Goods ordered by the Customer at the Seller’s warehouse, the latter shall have the right to exclude the Goods from the Order / cancel the Customer’s Order by notifying the Customer by sending a corresponding email to the address, specified by the Customer, during the registration.

3.3 The Customer is solely responsible for providing false information, that could be a result of Seller’s failure to properly discharge its obligations to the Customer.

3.4. If the order is canceled in whole or in part, the value of the canceled Goods shall be returned by the Seller to the Customer in a convenient manner for the Seller, or the value of the canceled Goods shall be deducted from the amount of the Order at the next Purchaser’s Order.

3.5. The date of transfer of the Goods may be changed unilaterally by the Seller in case of objective, in Seller’s opinion, reasons.

Delivery of the order

4.1. Goods are formed and delivered to e-mail in the form of confirmation of registration only after full payment by the Customer of his Order.

Payment for the goods

5.1. The price of the product is indicated in UAH and does not include value added tax due to the fact that the respective Seller applies a simplified tax system.

5.1.1. The order amount consists of the value of the goods ordered.

5.2. The price of the Product is indicated on the Site. In the case of incorrect indication of the price ordered by the Customer of the Goods, the Seller informs the Customer thereof in order to confirm the Fixed Price Order or to cancel the Order. If the Customer cannot be contacted, this Order is considered canceled.

5.3. The price of the Product on the Site can be changed unilaterally by the Seller. In this case, the price of the Goods ordered by the Customer is not subject to change.

5.4. Payment for the Goods is made by the Customer:

5.4.1. Non-cash with using a bank card while placing an Order in the amount corresponding to the amount of the Order, indicated on the Website with discounts.

5.5. The Seller has the right to provide discounts on the Goods and to establish a bonus program. The types of discounts, bonuses, procedure and terms of accrual are determined by the Seller independently and indicated on the Site.

Return of goods and cash

6.1. The item must be returned no later than one month before the event.

6.2. Refunds are made by returning the value of the Goods paid by postal, bank transfer (through PrivatBank), as well as by transfer to a bank card (the card must be issued in the territory of Ukraine; the currency of the card is the hryvnia).

Responsibility

7.1. The Seller shall not be liable for damage caused to the Customer as a result of improper use of the Goods, purchased in the online store.

Privacy and protection of information

8.1. Personal data of the User / Customer are processed according to the Law of Ukraine of June 01, 2010 № 2297-VI “On protection of personal data”.

8.2. Personal data are collected solely for the purpose of complying with the requirements in the field of regulation of tax relations, relations in the field of accounting and relations in the sphere of advertising. The storage and processing of personal data is 2 years.

8.3. By providing personal data while registering on the Site, the User agrees to their processing by the Seller, including for the purpose of promoting the Seller of goods and services.

8.4. The seller has the right to send information, including promotional messages, to the User’s / Customer’s email and mobile phone with his / her consent. The User / Customer has the right to refuse to receive advertising and other information without explaining the reasons for the refusal. Service messages informing the User / Customer about the order and the stages of its processing are sent automatically and cannot be rejected by the User / Customer.

8.5. Seller may use cookies. Cookies do not contain sensitive information and are not transmitted to third parties.

Public Offer valid

9.1. The present Public Offer is effective from the moment of its acceptance by the Site Visitor / Customer and is valid until the acceptance of the Public Offer acceptance.

Additional conditions

10.1. An online store may be temporarily, partially or completely inaccessible, as a result of preventive or other work or for any other technical reason. The Seller’s technical service is entitled to carry out the necessary preventive or other work periodically with or without prior notice to the Customer.

10.2. The provisions of the legislation of Ukraine shall apply to the relationship between the User / Customer and the Seller.

10.3. In case of questions and claims from the User / Customer, he / she may contact the Seller by telephone or by other available means. All existing disputes, the parties will try to resolve by negotiation, in the event of a compromise, the dispute will be submitted to the judicial authority according to the current legislation of Ukraine.